Pre-sales service.
Sales staff fully communicate with customers, in-depth understanding of customer needs, when necessary with technology, production, quality inspection to do special review, all-round customer service, for customers "tailor-made" exclusive products.
In-sale service.
Strictly implement ISO9001 quality management system, follow production process, track production progress, and communicate with customers in time.
After-sale service.
1. We have a 24-hour after-sales service center to provide customers with on-site free technical training and regularly communicate with customers about the use of equipment.
2. Answer customer consultation, solve the problem within 2 hours, can not be solved by phone, arrive at the scene in 4 hours in the province.
3. Our company has 15 after-sales service outlets outside the province, and there is no service network area. The staff of the company's after-sales service center will arrive at the scene within 12 hours and in remote areas within 48 hours.
4. We provide free maintenance within 12 months or 1000 hours after delivery.
I have purchased 6 Volvo generators, and I recommend everyone to purchase World products because they are very professional and the delivery is very fast. It was a pleasant cooperation experience.
The quality of World's products is excellent, and the after-sales service is also very fast. Their prices are also reasonable. If there is an opportunity in the future, I will still choose to cooperate with them.
I bought 13 diesel gensets which are powered by Cummins, i recommend World to every one troubled by power problem of it. Because they will provide you the power solution after analyzing your demands.
I work on a construction site surrounded by an apartment. A small noise and quiet generator set is very important to me. World customized a silent generator set for me, it solved the noise problem perfectly and meet power demand.
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